PAY A BILL: 1-888-461-2667 REPORT AN OUTAGE: 1-800-392-4711

Reporting an Outage

Our Operations Center is staffed 24 hours a day, 365 days a year.

To Report a Power Interruption:

Call 573-783-3381 or 1-800-392-4711.

BREC's Automated Customer Service Hotline is also available at 1-888-461-COOP to report an outage.

Please have the following information available:

Location Number or Account Number (located under the graph on your bill)
Name of the member where the power is out.

Before calling:

Check your breakers or fuses

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.

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Reporting an Outage