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Co-op News

Black River Electric Cooperative COVID-19 UPDATE 

May 26, 2020

Please read before visiting one of our offices –

BREC continues monitoring the COVID-19 virus to protect the health of our members and employees.  Our offices are now open during normal business hours, however to minimize the spread of COVID-19, we are asking members to visit an office only if necessaryPlease consider the bill payment options listed below, before visiting an office.

 

Available Payment Methods

  • U.S. Mail
  • Our SmartHub App (available by searching SmartHub NISC in your app store)
  • Online at www.brec.coop
  • Our automated phone payment system  at 1-888-461-COOP (2667)
  • External deposit boxes at any BREC office
  • Kiosks in Fredericktown, Piedmont, Ellington & Marble Hill
  • By calling us at 1-800-392-4711
  • Office Lobbies – Follow Lobby Rules Below

 

If a lobby visit is necessary, please follow these rules while at a BREC facility.

Lobby Rules

  1. Do not enter if you are feeling ill, tested positive for the COVID-19 virus or have had recent contact with anyone who has tested positive for the COVID-19 virus.
  2. Please read signs to determine lobby capacity and wait outside if lobby is at capacity. 
  3. Please pay attention to floor markings and signs.
  4. Please be respectful of others by completing business as quickly as possible.
  5. Please maintain social distancing of at least 6 feet at all times
  6. Cover all coughs and sneezes.

 

Other Information

  • While disconnections of service are currently suspended, the accumulated bills are not forgiven. Making full or partial payments now will help reduce large catch-ups.
  • Please check for updated information on our website, www.brec.coop. Please feel free to contact us by phone 24/7/365 at 1-800-392-4711.
  • Thank you for your cooperation and patience during this unusual time.
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